![]() “The channel is a big part of our strategic plan,” explained Chairman Henry Kaestner. ![]() The company has recruited Jeff Uphues, the former president of Voila IP, as its vice president of partner services. Recruits New Channel ChiefĪnd, on the sales side, the company has decided to beef up its channel strategy. On the OSS side, it is using some of the provisioning capabilities of the Sonus platform and the homegrown billing system it’s been using for the past five years. On the network side, has installed a Sonus-based network with switches in six data centers – Los Angeles New York Atlanta Dallas McLean, Va., and Sunnyvale, Calif. It also will be chasing after the same market as the ILECs and the cable companies.īut Macario said ’s primary competition will be “inertia and business as usual.” “While they are likely to run into the XOs and the LECs and the cable companies from time to time, if they do this correctly, they will have an opportunity to be the first in to acquire customers that are currently being underserved,” Macario said.Įxecution always is the caveat to success. 2 CLEC, which offers its own VoIP services. Savatar said its study shows that SMBs that already have deployed VoIP are buying from equipment providers (39 percent), VARs (20 percent) and, to a lesser extent, traditional telcos (14 percent).Īs a nationally branded IP voice provider, will face unavoidable comparison to XO Communications Inc., the No. I don’t know that it will give them that dominant position, but it’s certainly a necessary step for anyone who wants to dominate.”Īs in its previous three annual studies of the market, Savatar’s most recent research, published in March, shows no one category of VoIP provider has gained a foothold in capturing the SMB market. ![]() You’ve heard me say a million times that nobody is taking a dominant position in this market. “It gives them a much broader swath of the market that they can cover under their control and not have to be reliant on others,” said John Macario, president of consulting firm Savatar, which is know for its demand-side and channel research in the VoIP space. Now, it has its own Sonus-based backbone with interconnections in 95 percent of the country’s LATAs, enabling it to provide its own DIDs and originating and terminating services. But, it is no stranger to IP telephony the company has been an ITSP since 2004, processing and billing VoIP calls over a Sylantro softswitch using originating and terminating services of other carriers. The BoxSet service bundles feature unlimited calling, Internet service and the capability to work with virtually any phone system – all at a flat-rate price point as low as $179 per month.īecoming a CLEC might seem like a big leap for a company that was founded in 1999 as an agent and became a data reseller in 2003. In June, the company rolled out its first offer on its new network, an integrated access service available in 300 metro markets. (TBI) and World Telecom Group – are processing orders with. Already two master agents – Telecom Brokerage Inc. To fill up this network, it has targeted indirect channels and launched its partner program June 1. And, it will roll out VoIP origination to 195 LATAs by the end of the year. It will be certified to do business as in all 50 states by the end of July. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.Īs a matter of policy, BBB does not endorse any product, service or is taking a run at becoming a next-generation CLEC. BBB Business Profiles are subject to change at any time. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.īBB Business Profiles generally cover a three-year reporting period. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. ![]() BBB Business Profiles may not be reproduced for sales or promotional purposes.īBB Business Profiles are provided solely to assist you in exercising your own best judgment.
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